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PropertyWorks user guide

How to run your day in PropertyWorks, from a customer’s first call to a signed estimate, a job on the calendar and a repeat visit. Written for owners and office staff of tree care and cleaning companies.

How a job flows

  1. A request comes in. From your website or a phone call. See Leads and requests.
  2. You build the price. Pick services from your catalog and PropertyWorks adds it up. See Estimates.
  3. The customer signs online. They get an email, read the estimate and accept it. No account, no app.
  4. You put it on the calendar. Set the date and assign your crew. See Scheduling and crew.
  5. Repeat customers repeat themselves. Set the visits up once. See Recurring service.
The Projects screen in PropertyWorks. Jobs are grouped into Leads, Estimating, Booking and Scheduled, each row showing the job number, customer, address, stage, estimate amount, scheduled date and crew.
The Projects screen: every job, grouped by where it stands.

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Topics

New here? Do these four things first

  1. Finish your setup: deposit, terms, time zone, logo and reply-to address.
  2. Set your prices in the Service Catalog.
  3. Add your crew.
  4. Send yourself a test estimate and sign it, so you see what your customers see.

Can’t find what you need? Email support@structra.tech and tell us what you were trying to do.