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Terms of Service

Last updated: May 5, 2026

These Terms of Service (the “Terms”) govern your access to and use of the Structra Technologies platform and website (the “Service”). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. The Service

Structra provides a project-management platform for structural engineering and design firms, including project intake, real-time tracking, inspection management, and AI-assisted workflows. We may update, change, or add features at any time.

2. Accounts

  • You must provide accurate, complete information when creating an account.
  • You are responsible for safeguarding your credentials and for all activity under your account.
  • Notify us immediately at security@structra.tech if you suspect unauthorized access.
  • The Service is for business use; you must be at least 18 years old.

3. Subscriptions, Billing, and Refunds

Paid plans are billed on a recurring basis (monthly or annual) through our payment provider, Polar. By subscribing, you authorize us to charge your payment method for the applicable fees plus taxes. Subscriptions renew automatically unless cancelled before the end of the current billing period.

  • Free trials convert to paid subscriptions at the end of the trial period unless cancelled.
  • Cancellations take effect at the end of the current billing period; you retain access until then.
  • Refunds are not provided for partial billing periods, except where required by law.
  • Price changes apply to renewal periods after at least 30 days’ notice.

4. Acceptable Use

You agree not to:

  • Use the Service to violate any law or third-party right.
  • Upload malware, scrape, or attempt to access non-public areas of the Service.
  • Reverse-engineer, copy, or resell the Service.
  • Send spam, harass, or otherwise misuse messaging features (including SMS).
  • Interfere with the Service’s operation or other users’ access.

5. Your Content

You retain ownership of the project files, plans, and other content you upload (“Customer Content”). You grant Structra a limited, worldwide license to host, process, and display Customer Content solely to operate the Service for you and your organization. You are responsible for the accuracy and lawfulness of Customer Content.

6. AI Features

The Service includes AI-assisted features (e.g. drafting, plan review, intake parsing). AI outputs are suggestions, not professional engineering judgments. You are responsible for reviewing all AI-generated output before relying on it, and Structra makes no warranty as to the accuracy or completeness of AI-generated output.

7. SMS Messaging

If you opt in to SMS notifications, you agree to receive automated text messages from Structra at the phone number you provide. Message and data rates may apply. You can opt out any time by replying STOP. Full details are in our Privacy Policy.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we handle your information.

9. Intellectual Property

The Service, including its software, design, and content (other than Customer Content), is owned by Structra and protected by intellectual-property laws. We grant you a non-exclusive, non-transferable license to use the Service in accordance with these Terms.

10. Termination

You may cancel at any time through your account settings or by emailing us. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or use the Service in a way that creates risk for us or other users. Upon termination, your right to use the Service ends. We will make a reasonable effort to provide an export of Customer Content for 30 days after termination.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” STRUCTRA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. STRUCTRA DOES NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRUCTRA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. STRUCTRA’S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO STRUCTRA IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless Structra and its affiliates from any claims arising out of your Customer Content, your breach of these Terms, or your violation of law.

14. Governing Law

These Terms are governed by the laws of the State of Colorado, excluding its conflict-of-law rules. The exclusive venue for any dispute is the state and federal courts located in Colorado, and you consent to personal jurisdiction there.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 30 days before they take effect, except when the change is required by law or addresses a security issue. Continued use of the Service after the effective date constitutes acceptance.

16. Contact